Terms & Conditions
TASSIE BOUND ADVENTURE TOURS TERMS AND CONDITIONS OF TRAVEL
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PAYMENT AND CANCELLATION CONDITIONSFull payment of the tour fee is required upon booking to confirm participation. Cancellations made less than 7 days from departure will incur 100% forfeit of fee. Payment confirms customer agreement to be bound by the business terms and conditions stated herein. ITINERARY CHANGESTours are only cancelled if conditions are unsafe or by mutual consent of both Tassie Bound Adventure Tours and the customer. Tours are not cancelled due to hot weather, light rain, cloudy conditions or light winds. Tassie Bound Adventure Tours reserves the right to cancel a tour due to cold temperatures, rain in catchment areas, rain, poor visibility or strong winds. Cancellations made by Tassie Bound Adventures Tours will only be on the occasion where weather conditions make the tour unsafe to operate and a full refund will be provided. If the weather is unsuitable in the tour location, we will relocate the tour to an alternative location whenever possible and expect clients to honour their bookings. Full cancellation fees will apply if you choose to cancel at this point. If your trip is cancel due to bad weather or you cannot transfer to an alternative tour, we will refund any tour payments made. Please check the 7 day weather forecast for Derwent Valley, Tasmania by clicking on the following link – Bureau of Meteorology – for the likely weather conditions you will experience on your tour. If you are unsure about weather conditions contact us and we can have a chat about likely scenarios. Tassie Bound Adventure Tours reserves there right to refuse a participant to continue on the tour and arrange safe pick up and drop off, if participants are showing signs of being unconfident in the water or lack the necessary skills to complete the more difficult sections of the tour. No refund will be given if this scenario takes place. SAFETYEvery aspect of our operation is designed to put safety first. As these tours are adventure activities, all risks cannot be eliminated. Our aim is to manage the risks to acceptable levels. REBOOKINGPlease call us on our mobile 0417 008 422 . There are no fees payable for rescheduling your tour 48 hours or more prior to tour departure. There is a %10 fee payable for rescheduling your tour within 48 hours of tour departure time. If the rescheduling is due to unsafe weather conditions no fee is payable. ASSUMPTION OF RISK AND RELEASE OF LIABILITYIn consideration of being permitted to participate in any way in Tassie Bound Adventure Tours’ kayaking programs, activities, events and trips I know, understand, agree and accept that:
‘Tassie Bound Adventure Tours’ accept that a duty of care and responsibility is owed to each client / participant under their direction and undertakes to take all reasonable steps to safeguard the welfare of the participant during the course of the activity undertaken. |